The Citizen's Charter is a formal statement that outlines the commitment of the District Secretariat to provide efficient, transparent, and timely services to the public. It serves as a guide for citizens to understand the services available, the timeframes for completion, and the responsible officers for each task, ensuring accountability and excellence in public service delivery.
Provision of Information under the Right to Information Act
- Relevant Rules and Regulations: Right to Information Act, No. 12 of 2016
- Documents to be Submitted
- Forms to be Submitted: RTI 01
- Where to Get Documents: Administrative Division
- Fees to be Paid and Guidance to Make the Relevant: If the provision of requested information requires photocopies more than 4 pages, Rs. 2/- for one side and Rs. 4/- for both sides (For the information provided on A4 size papers) and Rs. 8/- for the information provided on A3 size papers will be charged.
- Time Taken (Months/Weeks/Days/Hours): 14 days - Additional 21 Days if the information is to be obtained from another party
- Details of the Responsible Officer
- Name: Ms. K.G. Chandima Kumari
- Designation: Management Service Officer
- Telephone/Fax/E-mail:
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Investigation of complaints received by the Internal Affairs Unit
- Relevant Rules and Regulations: Anti-corruption Act, No. 09 of 2023
- Documents to be Submitted
- Forms to be Submitted: -
- Where to Get Documents: -
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 30 days
- Details of the Responsible Officer
- Name: Ms. Samanthika P. Liyanage
- Designation: Additional District Secretary
- Telephone/Fax/E-mail:
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Registration of Job Candidates and Registration of Vacancies in the Institutions
- Relevant Rules and Regulations: -
- Documents to be Submitted
- Forms to be Submitted: DME 01 Job Application and the application for registration of vacancies
- Where to Get Documents: District Job Centre/All Divisional Secretariats/www.dome.gov.lk
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 10 minutes
- Details of the Responsible Officer
- Name: District Job Centre/Human Resource Development Officers of All Divisional Secretariats
- Designation: Human Resource Development Officer
- Telephone/Fax/E-mail: 034-2236162
- Details of the Officer to Contact (in case of improper service)
- Name: Ms. G.A. Chandrani
- Designation: Career Guidance Officer (District Coordinator)
- Telephone/Fax/E-mail: 034-2236162
Career Guidance Services/ Counseling Services
- Relevant Rules and Regulations: -
- Documents to be Submitted
- Forms to be Submitted: -
- Where to Get Documents: -
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 30 minutes
- Details of the Responsible Officer
- Name: District Job Centre/Human Resource Development Officers of All Divisional Secretariats
- Designation: Human Resource Development Officer
- Telephone/Fax/E-mail: 034-2236162
- Details of the Officer to Contact (in case of improper service)
- Name: Ms. G.A. Chandrani
- Designation: Career Guidance Officer (District Coordinator)
- Telephone/Fax/E-mail: 034-2236162
Referral for Employment
- Relevant Rules and Regulations: -
- Documents to be Submitted
- Forms to be Submitted: -
- Where to Get Documents: -
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 20 minutes
- Details of the Responsible Officer
- Name: District Job Centre/Human Resource Development Officers of All Divisional Secretariats
- Designation: Human Resource Development Officer
- Telephone/Fax/E-mail: 034-2236162
- Details of the Officer to Contact (in case of improper service)
- Name: Ms. G.A. Chandrani
- Designation: Career Guidance Officer (District Coordinator)
- Telephone/Fax/E-mail: 034-2236162
Career Key Test
- Relevant Rules and Regulations: -
- Documents to be Submitted
- Forms to be Submitted: -
- Where to Get Documents: District Job Centre/All Divisional Secretariats/www.dome.gov.lk
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 45 minutes
- Details of the Responsible Officer
- Name: District Job Centre/Human Resource Development Officers of All Divisional Secretariats
- Designation: Human Resource Development Officer
- Telephone/Fax/E-mail: 034-2236162
- Details of the Officer to Contact (in case of improper service)
- Name: Ms. G.A. Chandrani
- Designation: Career Guidance Officer (District Coordinator)
- Telephone/Fax/E-mail: 034-2236162
Multiple Intelligence Test
- Relevant Rules and Regulations: -
- Documents to be Submitted
- Forms to be Submitted: -
- Where to Get Documents: District Job Centre/All Divisional Secretariats/www.dome.gov.lk
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 46 minutes
- Details of the Responsible Officer
- Name: District Job Centre/Human Resource Development Officers of All Divisional Secretariats
- Designation: Human Resource Development Officer
- Telephone/Fax/E-mail: 034-2236162
- Details of the Officer to Contact (in case of improper service)
- Name: Ms. G.A. Chandrani
- Designation: Career Guidance Officer (District Coordinator)
- Telephone/Fax/E-mail: 034-2236162
Interest and Ability Test
- Relevant Rules and Regulations: -
- Documents to be Submitted
- Forms to be Submitted: -
- Where to Get Documents: District Job Centre/All Divisional Secretariats/www.dome.gov.lk
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 47 minutes
- Details of the Responsible Officer
- Name: District Job Centre/Human Resource Development Officers of All Divisional Secretariats
- Designation: Human Resource Development Officer
- Telephone/Fax/E-mail: 034-2236162
- Details of the Officer to Contact (in case of improper service)
- Name: Ms. G.A. Chandrani
- Designation: Career Guidance Officer (District Coordinator)
- Telephone/Fax/E-mail: 034-2236162
Issuance of Novice/ Upasampada Certificates to Buddhist Monks
- Relevant Rules and Regulations: The Buddhist Temporalities Ordinance/ Written information obtained from the Bhikku Registration Division of the Department of Buddhist Affairs
- Documents to be Submitted
- Forms to be Submitted: Application to obtain copies of Declaration Regarding Upasampada/ Samaneras
- Where to Get Documents: District Buddhist Affairs Division
- Fees to be Paid and Guidance to Make the Relevant: A fee of Rs. 100/- per copy should be credited to the account No. 7041751 of the District Secretary, Kalutara, Bank of Ceylon through a voucher (General 118) and the relevant receipt should be submitted.
- Time Taken (Months/Weeks/Days/Hours): 01 hour
- Details of the Responsible Officer
- Name: Mr. K. Kalubowila / Ms. Arosha K. Gajaweera
- Designation: Development Officer
- Telephone/Fax/E-mail:
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Explosives Permit for Commercial Activities
- Relevant Rules and Regulations: The Explosives Act, No. 21 of 1954
- Documents to be Submitted
- Forms to be Submitted: Form "D", Form No. 3, Form No. 2 - Police, Form 1 - Recommendation of the Divisional Secretary, License issued by the Central Environmental Authority, License issued by the Geological Survey and Mines Bureau, Trade License, a copy of the last issued permit
- Where to Get Documents: District Secretariat / Internet
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 30 minutes
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Explosives Permit for Non-Commercial Activities
- Relevant Rules and Regulations: The Explosives Act, No. 21 of 1954
- Documents to be Submitted
- Forms to be Submitted: Form "D", Form No. 3, Form No. 2 - Police, Form 1 - Recommendation of the Divisional Secretary, Report of the Grama Niladhari
- Where to Get Documents: District Secretariat / Internet
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 02 weeks
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Permit to Import Explosives
- Relevant Rules and Regulations: The Explosives Act, No. 21 of 1954
- Documents to be Submitted
- Forms to be Submitted: Form "D", Form No. 3, Form No. 2 - Police, Form 1 - Recommendation of the Divisional Secretary, Report of the Grama Niladhari
- Where to Get Documents: District Secretariat / Internet
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 02 weeks
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Permit to the Supplier of Explosives
- Relevant Rules and Regulations: The Explosives Act, No. 21 of 1954
- Documents to be Submitted
- Forms to be Submitted: Form "C", Confirmation that the District Explosives Warehouse belonging to the Ministry of Defense has been constructed, Certificate of Registration of Business, Quantities imported for the previous year, Report on the remaining/ used quantities, Documents related to the payment of Income Tax, A photocopy of the license to be renewed
- Where to Get Documents: District Secretariat / Internet
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 02 weeks
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Firecracker Supplier License
- Relevant Rules and Regulations: The Explosives Act, No. 21 of 1954
- Documents to be Submitted
- Forms to be Submitted: Form "C", Form "2", Trade License, A photocopy of the explosives license obtained last year should be provided in case of renewal.
- Where to Get Documents: District Secretariat / Internet
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 02 weeks
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Explosives Manufacturing License
- Relevant Rules and Regulations: The Explosives Act, No. 21 of 1955
- Documents to be Submitted
- Forms to be Submitted: Form "A", Environmental Protection License, Approval of the District Factory Inspecting Engineer, Recommendation of the Divisional Secretary, The Government Analyst's Report on Product Quality, Business Name Registration Certificate, Documents related to the payment of Income Tax, Trade License, Certificate in fire prevention, Police Report, Production Quantity of the previous year, Sales quantity, Remaining quantity, certificate issued by the Assistant Explosives Controller for storage in a District Explosives Warehouse under the Ministry of Defense
- Where to Get Documents: District Secretariat / Internet
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 02 weeks
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Explosive Quota
- Relevant Rules and Regulations: The Explosives Act, No. 21 of 1956
- Documents to be Submitted
- Forms to be Submitted: Valid explosives permit issued by the District Secretariat as per the approval of the Ministry of Defense.
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 10 minutes
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Renewal of Licenses for Firearms Issued for the Agricultural/Property Protection
- Relevant Rules and Regulations: The Firearms Act
- Documents to be Submitted
- Forms to be Submitted: The new application forwarded by the Ministry with the annual circulars.
- Fees to be Paid and Guidance to Make the Relevant: Should be credited to the Bank of Ceylon, Kachcheri Branch - Kalutara (The relevant PIV form should be obtained from the Explosives Control Branch).
- Time Taken (Months/Weeks/Days/Hours): 15 minutes
- Details of the Responsible Officer
- Name: Mr. H.D.D. Thusitha
- Designation: Assistant Controller of Explosives
- Telephone/Fax/E-mail: 034-22229527
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Further Actions Regarding the Complaints and Requests Related to 14 Divisional Secretariats
- Relevant Rules and Regulations: The Land Development Ordinance, Manual on Management of State Lands
- Documents to be Submitted
- Forms to be Submitted: -
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 7 Days after receiving the relevant reports from the Divisional Secretariats
- Details of the Responsible Officer
- Name: Ms. Shyama P. Kariyawasam
- Designation: Additional District Secretary (Land)
- Telephone/Fax/E-mail: 034-2222685
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Activities Related to the Felling of Jackfruit, Breadfruit and Coconut Trees
- Relevant Rules and Regulations: The Felling of Trees Act
- Documents to be Submitted
- Forms to be Submitted: -
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 3-7 Days
- Details of the Responsible Officer
- Name: Ms. Shyama P. Kariyawasam
- Designation: Additional District Secretary (Land)
- Telephone/Fax/E-mail: 034-2222685
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
Issuance of Tsunami Land Grants
- Relevant Rules and Regulations: The State Lands Ordinance
- Documents to be Submitted
- Forms to be Submitted: -
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 7 Days to forward to the Commissioner General of Lands
- Details of the Responsible Officer
- Name: Ms. Shyama P. Kariyawasam
- Designation: Additional District Secretary (Land)
- Telephone/Fax/E-mail: 034-2222685
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218
The process of Acquisition of Government Lands
- Relevant Rules and Regulations: The Land Acquisition Act
- Documents to be Submitted
- Forms to be Submitted: -
- Fees to be Paid and Guidance to Make the Relevant: -
- Time Taken (Months/Weeks/Days/Hours): 7 Days to forward for further action
- Details of the Responsible Officer
- Name: Ms. Shyama P. Kariyawasam
- Designation: Additional District Secretary (Land)
- Telephone/Fax/E-mail: 034-2222685
- Details of the Officer to Contact (in case of improper service)
- Name: Mr. H.M.S.P. Herath
- Designation: District Secretary
- Telephone/Fax/E-mail: 034-2222218